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Home •
About Me •
Skills •
Experience •
Education •
Contact Me
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This list is not static.
I am constantly striving to expand upon it. My Current/Future Projects
pages will list new tecvhnologies I am learning at this time and will be in the near future.
Experience
| January 1997 - January 2002: United States Marine Corps (Honorable Discharge) |
| • Responsible for network performance including: proper operation of 30 switches, 14 servers, 175 workstations, and internet/intranet connectivity. Managed helpdesk supporting 250-300 users. |
| • Performed email administration, tape backups/restores, anti-virus updates, desktop repair, software rollouts, and customer service. Trained, supervised and evaluated junior personnel. |
| • Additional accomplishments: Built MS Access database for tracking work requests and trouble tickets, planned and managed network-wide upgrade from Windows NT 4.0 to Windows 2000 Professional. Participated in upgrade of network from unmanaged hubs to fully managed Cisco/Marconi switches, designed and built computer classroom/lab for client and administrator training. |
| • Trained in various Information Technology areas including: configuration of Cisco/3Com switches and Cisco routers, authoring Windows Batch files to perform administrative functions and configuring WINS and DHCP. |
| • Gained knowledge in utilizing Entevo Direct Admin3.15 for administering user accounts, and using Performance Monitors in a pro-active approach to systems support. |
| • Provided extensive customer service to include: correction of network problems (connectivity, share/email access etc…), installation and configuration of Windows 95/98 and Windows NT/2000, and installation of network cabling. Performed desktop repair and upgrades. |
| • Managed all network and email accounts, conducted hardware/software installation, performed tape backup/restore. Staffed Helpdesk supporting 250-300 users, researched and purchased new equipment and software, and trained, supervised and evaluated junior personnel. |
| • Additional accomplishments include assisting in building Microsoft IIS 4.0 server for organization's website, installing and configuring Arcserve 6.0 with HP DLT Autoloader for automated data backup, authoring data backup solution. |
| • Managed classified materials and approximately 30 pieces of classified/CCI equipment with a DOD Secret clearance. Maintained scrupulous records pertaining to inventory and the maintenance process. |
| • Provided extensive customer service, as well as repair and installation of various communications electronics. |
| • Summer 2003 - Present(freelance) The Charter House Inn, Bainbridge, GA
Consultant: Advised on several issues pertaining to network performance and scalability, while considering cost effectiveness. Designed and installed wireless hotspot giving wireless network access to hotel guests. Built MS Access database, complete with security and archiving features, to ease management of banquets, parties and receptions. |
| • October 2003(contract) K-Force, Atlanta, GA
Technician: Migrated 16 workstations from traditional desktops to new Tablet PC computers. Installed machines onto network, and insured proper operation of peripherals, and email and share access. |
| • October 2002 - November 2002(Contract) Diebold Election Systems, Atlanta, GA
County Technician: Provided customer service and technical support to Election Superintendent and all election officials. Tested, Inventoried and Maintained 34 Touch-Screen Units and 1 server for the November 2002 Election. Conducted GEMS Database backups and restores. |
| Sales Floor Associate: Provided extensive customer service in the tradition of organization's high reputation of customer satisfaction. Gained and/or polished skills in conflict management, customer relations, along with interpersonal and communication skills. |
| Master Control Operator: Responsible for proper airing of scheduled programming in four regions covering the state of Florida. Maintained proper records of all segments broadcasted. |
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