· PC Repair/Upgrade (various vendors including: Compaq, Dell, and HP)
EXPERIENCE
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United States MarineCorps 
January 1997-Present
Senior Network Administrator/Help Desk Coordinator
Marine Corps Mountain Warefare Training Center(MCMWTC); Bridgeport, CA
March 2001-Present
· Managed Help Desk supporting 250-300 users
· Supervised a team of eight Lan Support Technicians
· Built MS Access database for tracking work requests and trouble tickets
· Conducted performance evaluations of subordinates
· Administered Windows NT/2000 system consisting of 14 servers and 175
workstations
· Planned, supervised, and launched network-wide upgrade from Windows NT
4.0 to Windows 2000 Professional
· Participated in design and upgrading of network from unmanaged hubs to
fully managed Cisco/Marconi switches
· Managed and maintained network consisting of 30 switches, connecting over
twenty buildings
· Designed and built computer classroom/lab for Client and Administrator
training
· Built and managed SMS and DMS (Defense Messaging Subsystems) servers
· Revamped naming standards for client workstations, resulting in ease of
administration and asset tracking
Junior Network Administrator
MCMWTC; Bridgeport, CA
September 2000-March 2001
·
Manned and supervised Help Desk supporting 250-300 users
·
Trained new personnel as they joined the organization
·
Supervised and Evaluated LAN/PC Support Personnel
·
Purchased new equipment, and software
·
Managed 250-300 user accounts, each with corresponding mailboxes
·
Built Microsoft IIS server for organization’s web site
·
Installed, configured, and managed Arcserve 6.0 with an HP DLT Autoloader
for automated data backup
·
Designed scheme for data backup
·
Upgraded to Veritas 8.5 for automated data backup
Lan/PC Support Technician
MCMWTC; Bridgeport, CA
June 2000-September 2000
·
Performed extensive client support
·
Troubleshot network problems
·
Installed and configured Windows 95/98, Windows NT, and Windows 2000
·
Installed and upgraded commercial and DOD applications
·
Conducted PC repair/upgrades
Maintenance Procedures Supervisor
Electronics Maintenance Company; Okinawa, Japan
October 1999-May 2000
·
Led the revising of inefficient work tracking and administrative procedures,
which generated a 40% increase in productivity
·
Managed classified materials and equipment with a DOD Secret clearance
Prior experience not applicable to
position desired
EDUCATION & TRAINING
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·
Enrolled at Truckee Meadows Community College with 18 semester hours
towards an undergraduate degree in Computer Science
·
High school graduate 1997, Bainbridge High School, Bainbridge, GA
·
Advanced Systems Management Server, Smartronix Inc. San Diego, CA
·
Ground Safety for Marines/Operational Risk Management and Mishap
Investigation and Prevention, Marine Corps
·
Basic Electronics Course, Marine Corps Comm-Electronics School
·
Circuit Card Repair Course, Marine Corps Comm-Electronics School
·
Marine Corps Leadership, Marine Corps Institute, Washington, DC
·
Introduction to Test Equipment, Marine Corps Institute, Washington, DC
·
Sergeants Nonresident Program, Marine Corps Institute, Washington, DC
·
Training Management, Marine Corps Institute, Washington, DC
·
Maintenance Management Procedures for Supervisors, Marine Corps
Institute, Washington, DC
Hobbies
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·
Web Page Design
·
Database Design
References Supplied Upon Request
